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2. TERMS & CONDITIONS

TERMS & CONDITIONS

CONDITIONS OF SALE

Booking:

The booking is confirmed once the client has sent Le Cœur des Vignes guest house a deposit of 50% of the total cost of the stay, the minimum amount being the cost of one night. This payment can be made by cheque, bank transfer or debit card (Visa / Mastercard).

Cancellation policy:

• All cancellations must be made by email to the following address: lecoeurdesvignes@gmail.com.
• The client may cancel their booking at no charge up to 14 days before the planned arrival date and, in this case, will be reimbursed their deposit in full.
• The deposit will be retained by Le Cœur des Vignes if the client cancels their booking within 14 days of their planned arrival date.
• If the client does not turn up on their planned arrival date, Le Cœur des Vignes retains their deposit and reserves the right to charge the client the full cost of their planned stay.